Service Solutions

Brand Promise: Absolute Trust in Knowledge Partnerships

“Best Total Solution” is our before and after sales service commitment for complete customer satisfaction.
Our engineers are ever-ready to provide these solutions and services to fulfill every customer need.

After Sale Service

We give utmost importance to after sale service. Our machines come with a warranty for manufacturing defect and the engineering services team will make on-site visits as required to solve any problems such that your business runs smoothly without stopping. We guarantee service quality.

Preventive Maintenance Contract

Because we believe that to prevent is better than to fix, we offer preventive maintenance contracts to examine the machines and evaluate its performance as a means to prevent any break-downs and extend your machine operating life.

Maintenance Services

A customers’ problem becomes our job to provide a solution as a service. Even where machines do not belong to “ATEMAC”, we proudly offer our services on pallet wrapping machines to repair, modify, improve, maintain, assemble, and install.

Manage Spare Parts Stock

We will assist you to manage spare parts of our products from various brands because this is an important factor to the smooth production process and to reduce downtime loss. We entirely comprehend these solutions and will recommend the spare parts for you rapidly. We shall advice customers about critical spare parts to be maintained in stock to eliminate purchase ordering time.

Machine Rental

We offer the solution of renting our semi- automatic pallet wrapping machines for short-term and long-term including installation, instruction and training to operators. The rental comes with our full service back-up at reduced rates.

Recondition and Resale

Our engineering team will examine the condition of the machines before proposing a repurchase solution. We offer reconditioned machines for sale at attractive price and limited warranty.